This website is brought to you by B.heard Explore Limited (‘B.heard’).

B.heard Limited is a registered limited company of England and Wales (10818816) located at 1 Silverton Road, London, W6 9NY, United Kingdom

These terms and conditions of use explain how you may use this website (‘the Site’). Please read them carefully are in full before using the Site.

1. About
1.1 References in these terms to the Site includes the websites at the following domains:,,,, and all associated web pages and subdomains.
1.2 By accessing/using this Site or otherwise indicating your consent, you agree to be bound by these terms and conditions and the documents referred to in them.
1.3 If you do not agree with or accept any of these terms or conditions, you should stop using the site immediately.
1.4 If you have any questions about the Site, please contact

2. Definitions
2.1 ‘Content’ means any text, images, video, audio or other multimedia content, software or other information or material submitted to or on the Site;
2.2 ‘Unwanted Submission’ has the meaning given to it in clause 5.1;
2.3 ‘Terms and Conditions of Use’ means the terms and conditions, which will apply to you ordering goods using the Site;
2.4 ‘Privacy Policy’ means the policy governing how we process personal data collected from you;
2.5 ‘We’,’Us’, or ‘Our’ means B.heard Explore Limited, company registration number 10818816 and whose registered office is at 1 Silverton Road, London, W6 9NY, United Kingdom. References to us in these terms also includes our group companies from time to time;
2.6 ‘You’ or ‘Your’ means the person accessing or using the Site or its Content.

3. Services
Our services relate to the seeding & aggregation of public opinion on topics in business, government and society.

Opinions provided on this website or on our social media platforms and are not reflective of the views of B.heard Explore Ltd.

4. Using the Site
4.1 You agree that you are solely responsible for:
4.1.1 all costs and expenses you may incur in relation to your use of the Site; and
4.1.2 keeping your password and other account details confidential.
4.2 The Site is intended for use only by those who can access it from within the UK. We may accept instructions from outside of the UK although this may depend on certain customs, legal and other practical restrictions. If you choose to access the Site from locations outside the UK you are responsible for compliance with local laws where they are applicable.
4.3 We seek to make the Site as accessible as possible. If you have any difficulties using the Site, please contact the webmaster.
4.4 We may prevent or suspend your access to the Site if you do not comply with any part of these Website terms and conditions, any terms or policies to which they refer or any applicable law.

5. Ownership, Use&Intellectual Property
5.1 This Site and all intellectual property rights in it including but not limited to any Content are owned by us. Intellectual property rights means rights such as: copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). We and our licensors (if any) reserve all of our rights in any intellectual property in connection with these terms and conditions. This means, for example, that we (and they, if applicable) remain owners of them and freely use them as we see fit.
5.2 Nothing in these terms and conditions grants you any legal rights in the Site other than as necessary to enable you to access the Site. You agree not to adjust to try to circumvent or delete any notices contained on the Site (including any intellectual property notices) and in particular in any digital rights or other security technology embedded or contained within the Site.
5.3 ‘B.Heard®’ is our trade marks. Other trade marks and trade names may also be used on this Site. The use of any trade marks on the Site is strictly prohibited unless you have our prior written permission.

6. Submitting Information to the Site
6.1 While we try to make sure that the Site is secure, we cannot guarantee the security of any information that you supply to us and therefore we cannot guarantee that it will be kept confidential. For that reason, you should not let us have any patentable ideas or patent applications, advertising or marketing suggestions, prototypes, or any other information that you regard as confidential, commercially sensitive or valuable (‘Unwanted Submissions’). While we value your feedback, you agree not to submit any Unwanted Submissions.
6.2 We may use any Unwanted Submissions as we see reasonably fit on a free-of-charge basis (bear in mind that we have no way of knowing whether such information is confidential, commercially sensitive or valuable because we do not monitor the Site to check for these matters). Therefore, we will not be legally responsible for keeping any Unwanted Submissions confidential nor will we be legally responsible to you or anybody else for any use of such Unwanted Submissions.

7. Accuracy of Data&Availability of the Site
7.1 While we try to make sure that the Site is accurate, up-to-date and free from bugs, we cannot promise that it will be. Furthermore, we cannot promise that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on this Site is at your own risk.
7.2 We may suspend or terminate operation of the Site at any time as we see fit.
7.3 Any Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest. It does not constitute technical, financial, investment or legal advice or any other type of advice and should not be relied on for any purposes.
7.4 While we try to make sure that the Site is available for your use, we do not promise that the Site is available at all times nor do we promise the uninterrupted use by you of the Site.

8. Hyperlinks&Third Party Sites
The Site may contain hyperlinks or references to third party websites other than the Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third party websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party website does not mean that we endorse that third party’s website, products or services. Your use of a third party site may be governed by the terms and conditions of that third party site.

9. Limitation of Our Liability
9.1 No representation, warranty or undertaking is given by B.heard as to the accuracy or completeness of the Information by B.heard and no liability is accepted by B.heard for the accuracy or completeness of such Information. In no event will B.heard be liable to any person for any direct, indirect, special or consequential damages arising out of any use of the Information, or on any other hyper-linked site, including, without limitation, any lost profits, business interruption, loss of programs or data on your equipment, or otherwise, even if B.heard is expressly advised of the possibility or likelihood of such damages. This does not exclude or restrict any duty or liability that B.heard has to its customers under any regulatory system. You should be aware that the Internet is not a completely reliable transmission medium. B.heard does not accept any liability for any data transmission errors such as data loss or damage or alteration of any kind, including, but not limited to any direct, indirect or consequential damage, arising out of the use of the products or services referred to herein. This does not exclude or restrict any duty or liability that B.heard has to its customers under any regulatory system.
9.2 Except for:
9.1.1 death or personal injury caused by our negligent acts or omissions (or those of any of our employees or agents);
9.1.2 fraud or fraudulent misrepresentation;
9.1.3 breach of any of the provisions implied into these terms and conditions under the Sale of Goods Act 1979 (or any other law); we will only be liable for any loss or damage that is a reasonably foreseeable consequence of a breach of these terms and conditions. Losses are foreseeable where they could be contemplated by you and us at the time these terms and conditions and any additional agreements are entered into. We are not responsible for indirect losses that happen as a side effect of the main loss or damage and which are not foreseeable by you and us (such as loss of profits or loss of opportunity).
9.3 We take no responsibility for the content of any third party website, whether referring B.heard or any affiliate or via any link that may appear on the Site.

10. Accuracy of Information
The Information (including any expression of opinion or forecast) has been obtained from, or is based on, sources believed by B.heard, and any affiliated entity, to be reliable, but is not guaranteed as to its accuracy or completeness and should not be relied upon. The Information is provided without obligation on the part of B.heard and on the understanding that any person who acts upon it or changes his investment position in reliance on it does so entirely at his own risk. The Information does not constitute an offer to buy or sell or an invitation to make an offer to buy or sell any of the securities or shares in any fund referred to herein. Information is current only as at the date it is first posted and may no longer be true or complete when viewed by you. All Information may be changed or amended without prior notice although B.heard does not undertake to update this Site regularly. Some of the Information may be provided by third parties and B.heard, and any affiliated entities, accepts no responsibility or liability for the accuracy of such information.

11. Indemnity
You agree to indemnify, defend, and hold harmless B.heard, its affiliates and licensors, and the officers, partners, employees, and agents of B.heard and its affiliates and licensors, from and against any and all claims, liabilities, damages, losses, or expenses, including legal fees and costs, arising out of or in any way connected with your access to or use of this Site and the information within it.

12. Material Interests
You agree to indemnify, defend, and hold harmless B.heard, its affiliates and licensors, and the officers, partners, employees, and agents of B.heard and its affiliates and licensors, from and against any and all claims, liabilities, damages, losses, or expenses, including legal fees and costs, arising out of or in any way connected with your access to or use of this Site and the information within it.

13. Events Beyond Our Control
We shall have no liability to you for any breach of these terms caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs or other industrial disputes; breakdown of systems or network access; or flood, fire, explosion or accident.

14. Rights of Third Parties
No one other than a party to these terms and conditions has any right to enforce any of these terms and conditions.

15. Intellectual Property
Copyright, trademarks, database rights, patents and all similar rights in this Site and the information contained are owned by B.heard, its licensors or relevant third party providers. You may use the Information and reproduce it in hard copy for your personal reference only. The Information may not otherwise be reproduced, distributed, stored or transmitted without B.heard’s written consent. Nothing on this Site should be considered as granting any license or right under any trademark of B.heard or any third party.

16. Cookies
B.heard may use cookies. A ‘cookie’ is a type of message given to a web browser by a web server. B.heard may use a persistent cookie to enable you to customise your use of the Site: this will be stored on your computer’s hard drive until it automatically expires or until you delete it. By using this Site you hereby give your consent to B.heard using cookies. Cookies are regulated by our Cookie Policy. If you require any help with cookies, please contact

17. Changes to These Terms
These terms are dated 21/11/2017 . No changes to these terms are valid or have any effect unless agreed by us in writing. We reserve the right to vary these terms and conditions from time to time. Our new terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these terms and conditions from time to time to verify such variations.

18. Entire Agreement
You understand and agree that these terms and conditions constitute the entire general agreement between you and B.heard. You may be subject to additional terms and conditions when you use, purchase or access services, affiliate services or third-party content or material.

19. Customer Service and Complaints
We will try to resolve any disputes quickly and efficiently. If you are unhappy with the way we deal with any dispute and you want to take court proceedings, the relevant courts of the UK will have exclusive jurisdiction in relation to the Terms. Relevant UK law will apply to these Terms. If the court of law having jurisdiction rules that any provision of these terms is invalid, then that provision will be modified to the minimum extent possible so as to conform to relevant UK law and the remaining Terms will continue to be valid.

Although we try our very best to provide the most accurate data and that any comparison is presented in a fair and balanced way and is meaningful, if you’ve been contacted unexpectedly or have been given misleading information, you can make a complaint but contacting us at or contact us at our address: B.heard Ltd, 21-27 Lambs Conduit Street, London, WC1N 3GS.

We will do our best to resolve your complaint immediately, however, in some instances we may not be able to. In this case, we’ll let you know and keep you informed of the process through regular updates – we want you to know that you will be treated diligently and impartially.

This website is brought to you by B.heard Explore Limited. We take the privacy of our website users very seriously. We ask that you read this Privacy Policy (‘the Policy’) carefully as it contains important information about how we will use your personal data.

Personal Data We May Collect
We will obtain personal data about you (such as your name, address, email address) whenever you complete an online form. For example, we will obtain your personal data when you register to use this website, send us feedback, post material, contact us for any reason, sign up to our email mailing list. We may also obtain sensitive personal data about you if you volunteer it during the completion of an online form. We may monitor your use of this website through the use of cookies and similar tracking devices. For example, we may monitor how many times you visit, which pages you go to, traffic data, location data and the originating domain name of a user’s internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

How We Use Your Personal Data
We will use your personal data for the purposes described in the data protection notice that was given to you at the time your data were obtained. These purposes include: to help us identify you and any accounts you hold with us; administration; research, statistical analysis and behavioural analysis; customer profiling and analysing your purchasing preferences; marketing – see ‘Marketing & Opting Out’, below; fraud prevention and detection; billing and order fulfilment; customising this website and its content to your particular preferences; to notify you of any changes to this website or to our services that may affect you; security vetting; and improving our services.

Marketing & Opting Out
We will only contact you by email if you have consented to us doing so (such as by providing your email address). If you have changed your mind and would prefer us not to contact you, then you can opt out at any time. See further ‘Your Rights’, below.

Disclosure of Your Personal Data
We may disclose your personal data to: other companies within our group; our agents and service providers; law enforcement agencies in connection with any investigation to help prevent unlawful activity; and our business partners in accordance with the ‘Marketing and Opting Out’ section above.

Keeping Your Data Secure
While we will use efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.

Information About Other Individuals
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can: give consent on his/her behalf to the processing of his/her personal data; receive on his/her behalf any data protection notices; give consent to the transfer of his/her personal data abroad; and give consent to the processing of his/her personal information.

Transfers of Data Out of the EEA
When you signup to our mailing list you agreed that we may transfer your personal data to countries outside the European Economic Area. Rest assured that we will always ensure any transfer is subject to appropriate security measures to safeguard your personal data.

Your Rights
You have the right, subject to the payment of a small fee (currently £10), to request access to personal data that we may process about you. If you wish to exercise this right, you should: put your request in writing; include proof of your identity and address (eg a copy of your driving licence or passport, and a recent utility or credit card bill); attach a cheque in the amount of £10 (contact us for payee details); specify the personal data you want access to, including any account or reference numbers where applicable.

You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right, you should: put your request in writing; provide us with enough information to identify you (eg account number, username, registration details); and specify the information that is incorrect and what it should be replaced with.

You also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right, you should: put your request in writing (an email sent to with a header that says ‘Unsubscribe’ is acceptable); provide us with enough information to identify you (eg account number, username, registration details); and if your objection is not to direct marketing in general, but to direct marketing by a particular channel (eg email or telephone), please specify the channel you are objecting to.

Our Contact Details
We welcome your feedback and questions. If you wish to contact us, please send an email to, write to us at our registered office below or call us on ​+44 (0) 203 286 7217.

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

Use of Cookies
A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website. We may use cookies on this website to: recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log on each time) obtain information about your preferences, online movements and use of the internet carry out research and statistical analysis to help improve our content, products and services and to help us better understand our visitor requirements and interests
target our marketing and advertising campaigns and those of our partners more effectively by providing interest-based advertisements that are personalised to your interests, and
make your online experience more efficient and enjoyable.
The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally.

In certain circumstances we may collect personal information about you—but only where you voluntarily provide it (eg by completing an online form) [or where you purchase goods or services from us].

In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested (eg to enable you to put items in your shopping basket and use our check-out process).

There is a notice on our home page which describes how we use cookies and which also provides a link to our Website privacy policy. If you use this website after this notification has been displayed to you, we will assume that you consent to our use of cookies for the purposes described in our Website cookie policy and Website privacy policy.

Third Party Cookies
We may work with third-party suppliers who may also set cookies on our website, for example [eg Facebook, Twitter, YouTube and Adobe Flash player which we use to display video content]. These third-party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website for the relevant third party. You will find additional information in the table below.

Description of Cookies
The information below is designed to provide more information about the cookies we use and why:

Name: hasCookieConsent
Owner: B.heard
Purpose for the cookie: Reminds us if you have consented to using cookies

Name: _ga
Owner: Google
Purpose for the cookie: Distinguishes visitors to our site

Name: _gat
Owner: Google
Purpose for the cookie: Throttles requests to Google Analytics

Name: _hjIncludedInSample
Owner: Hotjar
Purpose for the cookie: Determines if a user should be placed in a testing bucket

Note: Google, Inc. uses cookies as part of their Analytics platform to show us how visitors found and explored our site, and how we can enhance their experience. It provides us with information about the behaviour of our visitors (e.g. how long they stayed on the site, the average number of pages viewed) and also tells us how many visitors we have had.

How to Turn Off Cookies
If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to:

B.heard is committed to leading the industry in minimising the impact of its activities on the environment.

We aim to provide a quality service in a manner that ensures a safe and healthy workplace for our employees and minimises our potential damage to the environment.

We will operate in compliance with all relevant environmental legislation and we will strive to use pollution prevention and environmental best practices in all we do.

The key points of its strategy to achieve this are:

– Integrate the consideration of environmental concerns and impacts into our decision making and activities;
– Promote environmental awareness among our employees and encourage them to work in an environmentally responsible manner;
– Communicate our environmental commitment to clients, customers and the public and encourage them to support it;
Minimise waste by evaluating operations and ensuring they are as efficient as possible;
– Minimise energy and water use within our buildings and processes in order to conserve supplies and minimise the consumption of natural resources;
– Minimise toxic emissions through the selection and use of its fleet and the source of its power requirement;
– Actively promote recycling both internally and amongst its customers and suppliers;
– Source and promote a product range to minimise the environmental impact of both production and distribution;
– Meet or exceed all the environmental legislation that relates to the Company.

B.heard Supplier Environmental, Diversity and Inclusion and Social Policy Statement


We expect B.heard suppliers to reflect our commitment to sound environmental practice, and encourage them to develop and supply goods and services that help improve our and their environmental performance. In particular we expect our suppliers to:

– Put in place sufficient systems to monitor and take responsibility for environmental performance
– Assess the major negative environmental impacts of their operations
– Set yearly environmental impact reduction targets and objectives, specifically in relation to government best practice specifications and sustainable quick wins
– Regularly monitor and evaluate their performance in relation to their environmental impact reduction targets and objectives
– Make sure that their suppliers and subcontractors measure and put in place systems to reduce their environmental impacts


We aim to be a fully inclusive employer, where we value difference in our people and use these differences to make us a stronger and more effective regulator. We expect our suppliers to share this commitment and to:

– Fully comply with all equality legislation
– Ensure they are actively working towards having a diverse mix of people at all levels of their organisation
– Consider the impact of their policies and practices on different groups in the wider population
– Be committed to creating an inclusive working environment, in which each employee is able to fulfil their potential and maximise their contribution.


We also expect our suppliers to make sure that working conditions in their and their suppliers’ operations meet (or exceed) international labour standards:

– There is no forced labour and employment is freely chosen
– The right of freedom of association is respected and encouraged by the employer
– No child labour is used
– Living wages are paid (wages should always be enough to meet basic needs and to provide some discretionary income)
– No harsh treatment is used or discrimination practised
– Workers are not pressurised to undertake overtime they do not wish to do
– A safe and hygienic working environment shall be provided.

We expect our suppliers to:

– Put in place sufficient systems to monitor and take responsibility for compliance with social policies
– Conduct regular assessments of their operations to identify eventual non-compliance cases
– Develop remediation plans to resolve non-compliance cases
Regularly monitor the effective implementation of remediation plans
– Make sure that their suppliers and subcontractors ensure that workers’ conditions in their operations meet or exceed the above standard.